Privacy & Cookie Policy

Introduction

Welcome to GoodSort Studio Limited ("we," "our," or "us"). Your privacy is important to us. This Privacy & Cookie Policy ("Policy") explains how we collect, use, disclose, and protect your information when you visit our website, goodsort.co.

By using our website, you agree to the terms outlined in this Policy. If you do not agree, please adjust your cookie preferences or discontinue use of our services.

Information We Collect

We may collect the following types of information:

Personal Information

When you interact with our website, you may voluntarily provide personal details such as your name, email address, phone number, business details, or other contact information.

Usage Data

We may collect information connected to your interactions with our website, including your IP address, browser type, device information, pages viewed, referral source, and browsing activity on our site.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, monitor website performance, and improve our services.

We comply with legal and regulatory requirements under the laws applicable to us in the territories we operate in. We only collect, use, and share your personal information where we have an appropriate legal basis, including with your consent, under the terms of a relevant contract with you, or where we have a legitimate interest to do so.

How We Use Your Information

We may use your information:

• To provide, maintain, monitor, and improve our website, services, and related features and functionality.
• To respond to enquiries, quote requests, or other communications you send us.
• To analyse usage and improve user experience using tools such as analytics and behaviour monitoring platforms.
• To prevent and address security threats, fraud, or breaches of this Policy or our other terms.
• To communicate with you, including responding to support requests, sending service-related notices, security alerts, policy updates, or marketing communications where permitted.
• For our internal business, administrative, and operational purposes.
• To comply with legal and regulatory obligations.

Direct Marketing

With your consent, where required, we may use personal information you have provided to let you know about our services, offers, or updates we believe may be relevant to you.

You can withdraw your consent and opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Cookies & Tracking Technologies

We may use the following categories of cookies:

Essential Cookies

These are necessary for website functionality and cannot be switched off in our systems.

Analytics Cookies

These help us understand visitor behaviour and improve our website performance.

Marketing Cookies

These may be used to support advertising, remarketing, or campaign measurement.

Cookies are small text files downloaded to your device when you visit a website. They may collect personal information and provide information about your visit, such as your location by region, language, device type, and how you interact with the site.

Cookies help us understand how often pages are visited, which content performs best, and how users move through our website.

How to Manage Cookies

You can manage your cookie preferences through our cookie banner, where available, or through your browser settings. You may also withdraw your consent to non-essential cookies at any time.

Analytics Tools

We may use analytics and visitor behaviour tools to help us understand website usage and improve user experience. These tools may collect information such as:

• Pages visited and time spent on our website
• Clicks, scrolling, and navigation behaviour
• Device and browser information
• General location data (not precise geolocation)

You can disable non-essential tracking through our cookie settings or relevant browser tools.

Third-Party Services

We may use trusted third-party service providers to help us operate our website and business. These may include providers for:

• Website hosting
• Analytics
• Form handling
• Customer relationship management
• Email communications
• Security and fraud prevention

These providers may process personal information on our behalf only for the purposes described in this Policy and not for their own independent use, except where their own privacy terms apply to services you directly interact with.

Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share your personal information with third-party service providers where necessary for the purposes described in this Policy, including website hosting, analytics, communications, and website operations.

We may also disclose personal information where required by law, regulation, court order, or legal process, or where necessary to protect our legal rights.

International Data Transfers

We may operate with service providers located in countries outside the country you are located in. As a result, your personal information may be transferred to and stored in other jurisdictions with different data protection laws.

Where we transfer personal information internationally, we take reasonable steps to ensure that appropriate safeguards are in place and that your information is handled in accordance with applicable privacy laws.

Your Data Rights

Depending on where you are located, you may have rights in relation to your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Object to or restrict certain types of processing
• Withdraw consent where processing is based on consent
• Request transfer of your personal information to another provider where applicable
• Lodge a complaint with your local privacy regulator or supervisory authority

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, reporting, and operational requirements.

When we no longer need your personal information, we will take reasonable steps to securely delete or de-identify it.

Security Measures

We implement reasonable technical and organisational measures designed to protect your personal information against unauthorised access, disclosure, misuse, loss, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have any questions about this Privacy & Cookie Policy or would like to exercise your privacy rights, please contact us at:

GoodSort Studio Limited

Email: hello@goodsort.co

Website: goodsort.co